Shipping Policy

Shipping Rates

We offer free standard shipping on all orders over $50 USD, including:

Subscriptions
One-time purchases

Note: The $50 threshold excludes taxes, promo codes, and reward codes.

Shipping Fees for Orders Under $50:

Standard shipping (orders < $50): $5.99 USD
Orders weighing 3 lbs and above: $9.99 USD

Shipping & Processing Time

Orders are processed and shipped Monday through Friday, excluding public holidays.
Most orders are shipped the next business day.
Standard shipping delivery time: 3–5 business days after order placement (including handling and transit time).

Taxes & Duties

MODAL-Knitting covers all customs duties and clearance fees for your country/region.
You will not need to pay any additional import taxes upon delivery.

Address Change or Order Cancellation

Once your order is placed, you will receive a confirmation email and your order will be immediately processed.

If you need to:

Change your shipping address, or
Cancel your order

Please contact us ASAP at support@modal-knitting.com.
We will do our best to assist you before the order is shipped.