Shipping Policy

Shipping Rates

We offer free standard shipping on all orders over $50 USD, including:

- Subscriptions

- One-time purchases

Note: $50 threshold excludes taxes, promo codes, and reward codes.

Shipping Fees for Orders Under $50:

- Standard shipping (orders < $50): $5.99 USD

- East Coast states: $7.99 USD

- Orders weighing 3 lbs and above: $9.99 USD

- Orders to Pacific Islands: $15.00 USD

- Orders are processed and shipped Monday through Friday, excluding public holidays.

- Most orders are shipped the next business day.

- Standard shipping delivery time: 4–5 business days after shipment.

Modal covers all customs duties and clearance fees for your country/region.

You will not need to pay any additional import taxes upon delivery.

Once your order is placed, you will receive a confirmation email and your order will be immediately processed.

If you need to:

- Change your shipping address, or

- Cancel your order

Please contact us ASAP at support@modal-knitting.com.

We will do our best to assist you before the order is shipped.